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MJGrenier

Technical User
Jan 23, 2006
12
US
I have a customer with only 3 mailboxes. None have messages in them but yet, callers after hours hear mailbox is full. Good bye! Is there a general mail box? I have tried to find it via tel set programming but no luck.
Anyone??
 
You need to get in through Cosession and have a look at all the subscribers. Yes there is a GMB - it is more like a interview box. It is usually owned by just the system admin. You may need to do a database check or possibly even reinit the dataase. All done through Cosession.
 
Messages in the general mailbox can be accessed and deleted through the administrators mailbox. That is usually the operators box, the first extension in the system, box/extension 100 or 101.
 
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