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NEC electra elite IPK

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PHXAZ

Technical User
Jun 1, 2010
146
US
Good day all.
I have a problem that hopefully is an easy fix.
I have an AA that answers my calls once the caller has entered the extension is trying to reach the AA says please hold and then DEAD AIR until the user answers or the Mbox pick up the call.
my question is there a field that I need to change to have the caller hear either ringback tone or beeps or something to let them know the call is still active?

and a secondary question . I need to change the amount of rings before the voicemail answers on several phones.
Where do I change that?

Thank you

"Friends,Romans,Countrymen lend me your ears I come to ask for help and to give it, lets not argue on who is best or worst lets just help each other
 
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