We have an old version of CCWX ver. 2.0-201 and a license for 20 positions. I am trying to add another position and when I hit update it says tenant database is full! The total number of tenants being used are 2 and the number of positions are currently 15. Anybody have any thoughts on this?
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NEC CCWX Tenant Database Full
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belevedere
Instructor
You could try a reboot of the CCWX server. Make sure you have a database back up first. You could also try to delete one position then add the new position then try to add in another one just to see if it is a license capacity issue. Ultimately, you have VERY old software that did have issues in it's heyday. Perform a list out of all of the positions and look for any that were improperly programmed. Then delete them.
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