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Nec 9100 Call forwarding

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phonetechallen32

Programmer
Feb 20, 2013
21
US
Good morning
I have a customer who want to manually call forward her calls to her cell phone. I had her do 7419 and the number. It works when someone calls internally extension to extension. It works when front desk transfer a call to her extension and it forwards out to her cell. But it does not work when a person calls her DID off the PRI. Any suggestions
Thanks
 
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