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NEC 2400 IPX MWI Lights

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denv32

Technical User
Nov 14, 2012
4
US
I have a 2400 IPX. I just replaced my voicemail system with a hosted voicemail. Now my MWI lights do not work on any of the phones. Please help
 
That is a question for your hosted VM vender. Typically the VM is connected via serial or IP to the PBX and it sends an MCI packet to and from the PBX which has the MWI data in it. If your old VM used a serial connection or IP connection, then set up hyperterm on the cable or network and capture some packets that may help them out.
 
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