NEC 2000 sytem extension can not change to Tone

[mmendez2002]

When I call a certain extension it goes into immediate voice call. How do I remove voice call so the extension will ring? External calls ring the phone just fine.

I did a search on this forum and saw several suggestions to try, (such as Spkr + *7 + 1) but none worked. I tried to figure out what our Voice Call/Ring Tone programming code is thru COMMAND=200, but I'm new to this and am stuck. Can someone help me figure out what code to key into the problem phone to resolve this issue?

The phone System is NEC 2000 Dterm Seriesi
this try this below
1: Spkr + *7 + 1 do not work
2: Sprk + 61 + 1 Do not work
3: sprk + 60 + 1 Do not work

Thanks

 

[OzzieGeorge]

You were on the right track with command 200 but you should have checked in the FAQs. See here

http://www.tek-tips.com/faqs.cfm?fid=6323

Depending on system type (IVS, IVS2 or IPS) you are looking for the code assigned with a value of either A063 or A163!

 

[mmendez2002]

It's NEC 2000 IPS I think is A163 how do you do it from MOC command=200:extension:A163 or I can do from the actual phone
this is what I try below from the actual phone.
1:lift handset or press Speaker, received dial tone
2ress Feature and key code 60 or 61 ( not work) the code 62 is for station Name Assessment

Thanks

 

[OzzieGeorge]

No follow the FAQ to find out what code you should be using then dial that code into the phone