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NEC 2000 IPS with AD-8 Voicemail . Softkey issue.

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2400tec

Technical User
Jan 14, 2005
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I am working on a 2000 IPS that had a AD-8 Voicemail go bad. I replaced the VM with one that I had to get from a third party. The trouble is that the softkeys are not present on the phones when in VM. I talked to another tech and was told that some of the earlier VMs did not have the softkeys on the system. Is there a patch/upgrade to the VM that could fix this?
 
You have to re-download the softkeys - A cable (VM-0.7 CA-A), is connected between the VM and the PBX's CPU. I don't know what VM revision started to support softkey's but, the latest VM software level is Q414.
 
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