NEAX2400 ICS. LCR/RSC question

[phadobas]

I have an auto-dialer computer connected to the system via a T1. What I want to achieve is that this machine only uses a certain route (rt=32) and no other routes, while other phones of the system will use other routes for the same type of phone calls. Somehow I can't figure this out. Here is the rundown of how I go about doing this:

I put the lines of this T1 into rsc=12.
Regular phones of the system are in rsc=1.

Then I program LCR to have all long-distance calls go out using an OPR that has the following routes in the following order
1. Route 32
2. Route 17
3. Route 19
4. Route 23

My ATDP is set as follows:
Route 32 only allows long-distance calls from rsc=12 stations.
Route 17/19/23 allows long-distance and international calls from rsc=1 stations.
This should have the result of all regular phones, when they call ld or international calls, will go out on route 17/19/23, and the autodialer, when calls ld, go out on route 32. In other words, I want to reserve route 32 to the autodialer only.

And for some reason, it just doesn't work. When I monitor one of the lines of the autodialer (by DCONX), I see it connect to Rt=902 (register trunk to receive dialed digits), but after that, it never connects to any of the routes. I tested with a regular phone: I put that into rsc=12, made an ld call, and went straight out on route 32. But the autodialer can't call out. If I change the rsc of the autodialer's lines to 1, it'll go out on route 17/19/23. But for some reason, it can't use route 32.

I was thinking maybe the dialed digits coming from the autodialer via this T1 are wacko, but then why does it work in rsc=1 to route 17?

In other words, I know the autodialer can successfully complete calls via route 17... if the lines are in rsc=1. I also know that a phone can make a call via route 32 if it's rsc=12.

But somehow the autodialer can't complete a call from rsc=12 via route 32.

I was also thinking of maybe answer-supervision...Somehow the autodialer may think that a call got answered by an answering machine and hangs up...? Due to some incorrect setup on the T1 card? I don't really have a way of testing that.

But I'm just stuck and can't move forward... Any sort of input is appreciated.

Thanks. Peter

 

[OzzieGeorge]

I don't think this is a LCR or RSC problem, it sounds more like a route to route restriction. I can't remember the command and I'm away from home at the moment so can't consult the manuals so I'll have to leave it to you unless someone else can oblige.

 

[phadobas]

I checked into the route-to-route command too, and enabled pretty much anything that's in question. But at the same time, there is no call-transfer happening between routes here, so I didn't spend too much time with that aspect.

Thanks for looking into that though.

Peter

 

[OzzieGeorge]

There may not be a transfer happening but there is a route to route connection. It's a bit like two systems tied together by a T1 and an extension on the other system is trying to dial out via this system's outgoing. It comes in on a trunk route and is trying to go out on a trunk route hence the route to route connection. What a lot of people miss on route to route is they allow it one way but forget to allow it the other. Worth another look?

 

[phadobas]

Dear OzzieGeorge,

Thank you for looking after this problem. I still say that Rt-to-Rt has no bearing on this problem. The reason I'm saying this is because the T1 I'm using is a line-side T1, not a trunk-side T1. It's like having a channel-bank. Like if you want 24 extensions of your pbx relocated to a remote building, you run a line-side T1 there, you connect that to the channel bank and that channel bank will now give you 24 stations.

In my case, the channel bank and the 24 stations are all inside the computer that does the auto-dialing. So in essence, one of those 24 phones that's sitting inside the computer is making a phone call. It just can't hit my favorite route: route 32.

That T1 is not a route; it's just 24 stations bound together onto 2 pairs of copper...

 

[OzzieGeorge]

How about tennancy?

 

[phadobas]

Everybody is in tennant=1 throughout the entire system.

 

[grh959]

Please check your switch settings on the card. I think you will find something there.