NEAX 2400 IMS PBX - No outgoing calls (CCIS or outside)

[PREPA_PBX]

Hello. We have a NEAX 2400 IMS that all of the sudden does not allow outgoing dialing through CCIS T1's or ISDN PRIs. Outgoing calls using direct trunk access (##) works fine, any trunk. Incoming calls also work fine.

Any suggestions would be appreciated. Thanks.

 

[3racefan3]

CCIS and PRI's use virtual registers, if have have programmed virtual extensions in 013240 thru 013317 you should move them. Other than that make sure you have a good back up and reset the system that will release them. If you know an NEC engineer that is good with BAID they may be able to help but a reset will be much faster, since the 2400 IMS has been EOL for some time now.

 

[PREPA_PBX]

Thanks for the quick response. The reset did the job!

Thanks again.