NCP500 Dual Carrier SIP Dual Tenant problems 1

[R32PAT]

Hey all,
After some advice on the following situation.
I have a NCP500 system and 2 different SIP services for 2 tenants.
Both services are from 2 different carriers!

Service 1 has 6 channels and is setup as Basic then Additional Channel Slot 1 Ch1 for the other 5.
This covers lines 1-6
Then Service 2 has 2 channels and is setup as Basic then Additional Channel Slot 1 Ch7.
For outgoing calls everything seems normal but for incoming something strange is happening.
If i dial the phone number associated with Service 1 the Tenants are displayed with
Incoming Call :Service 2 Line 008
Instead of what they should be seeing which is Incoming Call: Service 1 Line 006

The only way to fix the problem with tenant 1 is to literally OUS the Service 2 SIP.

I tried using a Second IPSIPGW16 card or even moved Service 2 to ports 15 and 16 and still get the same issue.
Its like the system is confused about the Incoming call and puts it onto a line number it shouldn't be.

Here are some screenshots of my last attempts.

 

[WhiteGooner]

The numbers are associated with the sip circuit so not sure why they are coming down the different SIP provider,what is your incoming ddi table look like?

 

[obtsystems]

The reason is the incoming call are using clip to route calls in and the system doesn’t know what trunk it is for so coms in the highest channel

This is fixed in the nsx to associate the ddi tenent to the trunk temet. Not sure if it was added to the ns700 in the last update firmware

I must have a look

 

[R32PAT]

Thanks obtsystems that makes sense.
Latest firmware i have for these is 7.0 i believe and using PBX Unified 7.8.1.1
Is there something newer ?