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NBX V3001 Outbound Call Disconnect after 2 rings

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markurban

Vendor
Oct 15, 2013
1
US
Hello,

We use NBX V3001 , when we make outbound call, line disconnects after 2 rings
If you reach Auto attendant or robot , then call stays online as long as you need. But if you get transferred to an extension, you hear 2 rings and drop. I assume it has something to do with Dial Plan Settings , but cannot figure out what gives. Or maybe it's something else

Here is Configuration Plan

////////////////////////////////////////////////////////////////////////////////
/
/ NBX Dial Plan Configuration File
/ Generated from machine V3001
/ Generated on TUE OCT 15 18:15:48 2013
/
/////////////////////////////////////////////////////////////////////////////////

/ First, delete all existing dialplan information

Table Delete *
DestinationRoute Delete *
TimedRoute Delete *
PreTranslator Delete *

/ Now, create all dialplan information

/////////////////////////////////////////////////////////////////////////////////
/ Settings. Note: ACD ranges included in HuntGroup category.
/////////////////////////////////////////////////////////////////////////////////

ExtensionLength 3
ExtensionRange Telephone 101 449
ExtensionRange Park 601 619
ExtensionRange AutoAttendant 500 599
ExtensionRange HuntGroup 450 499
ExtensionRange External 600 799
/////////////////////////////////////////////////////////////////////////////////
/ The ExtensionRange External Setting MUST include the Park range.
/ If the Call Park range is outside of the ExtensionRange External,
/ the Call Park feature will not work.
/////////////////////////////////////////////////////////////////////////////////
ExternalSettings 9 750 500

/////////////////////////////////////////////////////////////////////////////////
/ Dial Plan Tables
/////////////////////////////////////////////////////////////////////////////////

Table Create 1 Internal 3 Digit Extensions
/ Id Entry Digits Min Max Class Prio Route
/ -- ----- ------------ --- --- ------------- ---- -----
TableEntry Create 1 1 0 1 1 Internal 0 4
TableEntry Create 1 2 1 3 3 Internal 0 0
TableEntry Create 1 3 2 3 3 Internal 0 0
TableEntry Create 1 4 3 3 3 Internal 0 0
TableEntry Create 1 5 4 3 3 Internal 0 0
TableEntry Create 1 6 5 3 3 Internal 0 3
TableEntry Create 1 7 6 3 3 Internal 0 0
TableEntry Create 1 8 7 3 3 Diagnostics 0 0
TableEntry Create 1 9 9 8 11 Local 0 1
TableEntry Create 1 10 90 2 64 Operator 0 1
TableEntry Create 1 11 901 4 64 International 0 1
TableEntry Create 1 12 91 9 12 LongDistance 0 1
TableEntry Create 1 13 9101 9 64 AlternateLong 0 1
TableEntry Create 1 14 911 3 3 Emergency 0 2
TableEntry Create 1 15 91800 12 12 TollFree 0 1
TableEntry Create 1 16 91888 12 12 TollFree 0 1
TableEntry Create 1 17 91877 12 12 TollFree 0 1
TableEntry Create 1 18 91900 12 12 Toll 0 1
TableEntry Create 1 19 91976 12 12 Toll 0 1
TableEntry Create 1 20 9911 4 4 Emergency 0 1
TableEntry Create 1 21 9411 4 4 Operator 0 1
TableEntry Create 1 22 9* 4 4 COCode 0 1
TableEntry Create 1 23 8 8 8 Local 0 8
TableEntry Create 1 24 80 2 64 Operator 0 8
TableEntry Create 1 25 801 4 64 International 0 8
TableEntry Create 1 26 81 9 12 LongDistance 0 8
TableEntry Create 1 27 8101 9 64 AlternateLong 0 8
TableEntry Create 1 28 81800 12 12 TollFree 0 8
TableEntry Create 1 29 81888 12 12 TollFree 0 8
TableEntry Create 1 30 81877 12 12 TollFree 0 8
TableEntry Create 1 31 81900 12 12 Toll 0 8
TableEntry Create 1 32 81976 12 12 Toll 0 8
TableEntry Create 1 33 8911 4 4 Emergency 0 8
TableEntry Create 1 34 8411 4 4 Operator 0 8
TableEntry Create 1 35 8* 4 4 COCode 0 8
TableEntry Create 1 36 9206 11 11 Local 0 1
TableEntry Create 1 37 9425 11 11 Local 0 1
TableEntry Create 1 40 460 3 3 Internal 0 12
TableEntry Create 1 41 464 3 3 Internal 0 15
TableEntry Create 1 42 454 3 3 Internal 0 18
TableEntry Create 1 43 465 3 3 Internal 0 21
TableEntry Create 1 44 467 3 3 Internal 0 24
TableEntry Create 1 45 469 3 3 Internal 0 27

Table Create 2 Incoming DID and Auto Attendant
/ Id Entry Digits Min Max Class Prio Route
/ -- ----- ------------ --- --- ------------- ---- -----
TableEntry Create 2 1 0 1 1 Internal 0 4
TableEntry Create 2 2 1 3 3 Internal 0 0
TableEntry Create 2 3 2 3 3 Internal 0 0
TableEntry Create 2 4 3 3 3 Internal 0 0
TableEntry Create 2 5 4 3 3 Internal 0 0
TableEntry Create 2 6 5 3 3 Internal 0 3
TableEntry Create 2 7 460 3 3 Internal 0 12
TableEntry Create 2 8 464 3 3 Internal 0 15
TableEntry Create 2 9 454 3 3 Internal 0 18
TableEntry Create 2 10 465 3 3 Internal 0 21
TableEntry Create 2 11 467 3 3 Internal 0 24
TableEntry Create 2 12 469 3 3 Internal 0 27

Table Create 3 Least Cost Routing

/////////////////////////////////////////////////////////////////////////////////
/ Routes
/////////////////////////////////////////////////////////////////////////////////

/ Route DefaultDestinationRoute Description
/ ----- ----------------------- -----------
TimedRoute Create 12 10 4091 timed routes
TimedRoute Create 15 13 6576 timed routes
TimedRoute Create 18 16 6575 timed routes
TimedRoute Create 21 19 6570 timed routes
TimedRoute Create 24 22 6571 timed routes
TimedRoute Create 27 25 6573 timed routes

/ Route Description
/ ----- -----------
DestinationRoute Create 1 LocalCO
DestinationRoute Create 2 LocalCONoStrip
DestinationRoute Create 3 Voice Application
 
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