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NBX pcxSet causing crashes

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rhino2004

MIS
Dec 3, 2009
1
US
We have a couple PCs that crash apparently randomly while using pcxset. Running XP pro sp3. Has also happened on sp2 machines in the past. Usually reboot will get it running again for a little while, but it's been happening with increasing frequency.

In event viewer, application error shows faulting app pcxset.exe and faulting module spengine.dll. Sometimes the faulting module is ntdll.dll. There is a dr. watson event also as follows:

"The application, C:\Program Files\3COM\NBX\NBX pcXset\pcxset.exe, generated an application error The error occurred on 06/01/2010 @ 13:47:05.155 The exception generated was c0000005 at address 7C91B21A (ntdll!RtlpWaitForCriticalSection)"

Any ideas are much appreciated!
 
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