NBus CCR tree only

[JohnnyThunder]

I have a client that wants a CCR tree to answer calls after 5:00 pm. During regular business hours it should ring until someone answers the phone. I setup the CCR tree and hours of operation but with the AA answering calls at 2 rings it plays the generic message of "If you know your partys extension....". How do I eliminate the AA prompt?

 

[PERRYPJ]

Record 1 or 2 seconds of silence in that greeting, it will then follow the CCR

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[JohnnyThunder]

This will eliminate the AA from answering after 2 rings during the day? The CCR tree after 5 pm works fine, I want the phones during the day to ring until someone answers.