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navs32.exe error and will not complete the scan

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tballky

Programmer
Jun 10, 1999
11
US
i recently updated my 2002 nortons system works with 2003 works and the norton's updates via cable work fine.

2003 norton's navw32.exe fails citing mshtml.dll and at other times gdi32.dll but never completes a full scan. it will however scan either of the drives seperately to completion finding no problems. sometimes it makes it through c drive (120gig ntfs with no partition) and into h drive (40 gig) at about 140,000 files completed but sometimes fails in c drive at about 80,000 files completed. i have done the trendmicro house call and it completes ok. when the internet symatec interactive scan is used, it fails with the same error. i have also tried using safe mode to no avail. and have tried with zonealarm stopped. hibernation is never etc. am using winxp pro and welcome your thoughts.

I thought i tried to try that...
 
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