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NAV won't clean
- Thread starter bwendel73
- Start date
mattjurado
MIS
Its probably just the way the new viruses are written. Once they are active, its hard to terminate them. I suggest booting into safe mode to clean any infected system. Scans are usually faster, and you know the system is clean when its done. If you are running XP, don't forget to disable system restore first.
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
- Thread starter
- #3
It's easy enough to manually terminate the viruses/commercials in Win2k/XP or by using SysInternals Process Explorer for Win9X machines. The antivirus should be able to do it. The Norman Antivirus our shop sells can kill them with no problems. I think it's a bug in Norton's software. That or a setting I'm missing.
- Status