NAV 2003 Pro Auto Enable doesnt Enable at all

[mingeholes]

Hi

I recently noticed my NAV2002 wasnt starting at system start-up so i opened the app and tried to turn it on. For some reason it wouldnt start. I got fed up with this and reinstalled XP with SP1 (i needed to anyway) and bought a copy of NAV2003 to see if this would improve on this problem. After the windows install i installed all the H/W drivers and then proceeded with the NAV install this went well. Once this was done i did a full system scan and come back clean. But after a few hours and a few restarts i realised that NAV wasnt auto enabling again. I tried to manualy start the app but when i click enable nothing would happen. I looked on the symantec site and have used the W32.BugBear@mm remove tool but that seems to think the worm isnt on the system and the same with the W32.Opaserv.Worm remove tool. I can do a system scan and taht come's back clean! could there be a compatability problem with XP sevice pack 1 or another program i use. also another problem ive noticed is, is that when i restart my system the comman files/bin directory keeps opening (there's no contents in it) when i log in. it doesnt happen when i uninstall NAV

Any advice would be Greatfull

Regards

James

 

[scfk]

I had a similar problem on my XP Pro box, running NIS/NPF 2003, with it openeing a folder on "C:\Program Files\Symantec" everytime I re-started/logged in. There is a related article on the Symantec KB, and the fix is in the registry. Try looking in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run". In there, there should be at least two keys related to symantec "ccApp" and "ccRegVfy". I also had a third "BootWarn" (not mentioned in the KB). All of these keys should have Data entries (i.e. paths) with double speech quotes around them. If they don't you should add the speech marks. My "BootWarn" key had them missing. When I added them my mysterious folder appearance stopped it's annoying behaviour and no longer visited my restarts again! Hope this helps.