NARS / BARS

[backnine]

I am trying to set up a group of users that will dial out 9 but access thier own trunks, seperate from the main users in the office. I got it to do that but when trying to dial spn 611 and 411 it goes no where. I have established the RLI and trunk routes that correspond to that group but I am missing one more piece. Please help.

 

[jamie2]

Can you provide some PRTs of you RLIs, SPNs? You may be blocking the call via the FRL. Provide the TNB of the phone you are testing too.

 

[backnine]

Thanks for the response Jamie2, I found the problem. It was an old route that the calls were defaulting to and the trunks were disconnected by telco last week. Once I removed these trunks from the RLB the call are now going thru.

 

[johnpoole]

next step would be to out the trunks and the rdb. makes future problems faster

john poole
bellsouth business
columbia,sc