Names across a 3300 cluster 1

[colpot]

Did the issue with names across a cluster ever get fixed? We have a Cluster on 7.2 SP1 PR1 and the End User wants the full name to show when calling across the Cluster but they are using dial by name as well so putting the full name in the last name box is not really an option.
Any ideas?

Also if a User is in DND and they ring across the Cluster they get invalid rather than forward to voicemail. Is this a feature or is there a way round this also?
Thanks


Colpot
(Remember - If it aint broke - fix it till it is.)

 

[kwbMitel]

For the First I put in a DCR a year ago and havent had an update other than that it was "Under Investigation"

Your Design Change Request Submission "MOL008636" , titled "Change the way User Names appear over IP XNET Trunks", now has a status of "Under Investigation".

With the Comments added:

""

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to view all your Design Change Requests.

For more information, please contact your Mitel Technical Representative (cc'd), making reference to this MOL ID.

State Descriptions
==================
Pending - Initial state
Under Investigation - Being investigated
Answered - Response (or workaround) available
Unscheduled - Accepted for future consideration
In Development - Is currently under development
Delivered - Delivered in a release
Rejected - Declined, please consult for details
Duplicate - Collated with another submission
Closed - Terminal (internal) State

For the Second, check your re-routing and make sure the DND routing is set properly

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What's most important is that you realise ... There is no spoon.

 

[sarond]

For the names it has been around since MiVB 7.1 I think.

Search for "Multilingual Name Display" in the help files it will explain it.

By enabling this feature you can now get First Name Last Name across the cluster instead of First Initial.Last Name
It is enabled in the System Options form.

 

[kwbMitel]

Here is the response I got today from Mitel

==== State: Defined by: cudmoref on 03 February 2017 15:18:38 ====

This should be resolved, atleast for the most part, by the system option Multilingual Name Display introduced in MiVB 7.1.
Caveats around the feature should be read before enabling the feature.

Star for Sarond

**********************************************
What's most important is that you realise ... There is no spoon.

 

[sarond]

Thanks