name server trap

[cleggers]

Our domain is registered and services hosted with Demon.
We would like an alternative backup solution for our website such as re-directing to a different name server when Demon's hosting servers are down (such as happened for 5 days recently).
Demon have replied saying that it is not their policy to update their name servers to another host (such as ZoneEdit) while they are the domain registrant. We do not want to transfer the domain to another registrant at present as we cannot afford the website to be down (busy period).
Is there a way that we can get round this problem without moving the domain?

 

[lgarner]

No. It's absurd that the registrar won't specify correct nameservers, as it's part of their job. The authoritative nameservers have to be specified by the registrar.

If you get your DNS servers set up ahead of time, there should be no outage when you switch registrars.