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Name is not showing when calling to avaya operator from alcatel

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hussainvlr

IS-IT--Management
May 17, 2017
27
QA
We have two hotels we integrated with QSIG-PRA both alcatel & Avaya

Calls from normal Alcatel IP Phone to Avaya IP Phone working fine both sides they can able to see the name and extension number

But when i try to dial prefix 0 from Alcatel to call Avaya operator console calls working fine but they can able to see the Alcatel extension in Avaya console and not the name
 
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