Name Change Problem Over A Remote VPN

[exceeeduus75]

Hello Guys,

We have a user using remote vpn connection, and just had a name change. After changing the name successfully in Outlook 2003, he had problems accessing other netowrk resources and also can not log on to his computer, he can only log on to his computer using the old name, and then connect to vpn using the new name. However after connecting to the network using vpn, he can not access network resources.I had him log on locally as an admin and connect to the office via vpn and renamed his profile, but still unable to log on to his computer with the new name .
We are using Windows XP Prof'l SP2, Outlook 2003. We want to try everything before asking the laptop to be sent to us for set up.

Any idea what else can be tried?

Thanks in advance
exceeeduus75

 

[nsane]

User cannot loggon to laptop with new name : Is the account a local account? If so an administrator will have to change the name in the computer management console. This would explain why 'other' network resources are not available, if the machine account (the one you used to log on to Windows with) is different than the domain account ( the one used for VPN and the one used for Outlook)windows will squeak at you. It will look at you as two different people.

Hope this helps.

 

[exceeeduus75]

We had the user come to the nearest office branch, and connected directly to the network,able rename the profile, and that solved the problem.


Thanks guys