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NAM with 4.0.04c

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JohnjDefongi

Technical User
Jul 21, 2005
72
US
I have a NAM with 4.0.04c software that I need to get a mailbox report out of. There is no modem card and there is no virtual modem. There is a keyboard,mouse,video,network card. I tried to connect a external modem to com ports a and b, of course the modem will answer but there is no communication to the NAM. I tried to connect with the network connector using both a straight through and a crossover cable (reverse the orange and green pairs)with no luck. Do you think I'd have any luck taking a network hub out and connecting the NAM and my laptop to the hub? BTW I have several other NAMs with modem cards that I can get into with no problem.
 
are you connecting a printer to the nam directly? If so you can get it to print via the phone. If you are connecting laptop etc to com b are you using norstar voicemail manager 4?
 
did you try inputting the programming to add a virtual modem?
 
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