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NAM Voice Mail Boxes outcalling to pagers?

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wannabenorteltech

Technical User
Sep 30, 2002
73
US
I have a customer who just got a new NAM and 5.0 MICS. I have outcalling turning on, i go into the mailbox initialize the mailbox and head to outcalling options, pager notification, and enter out calling digits and then the info digits.

The problem is this...Outcalling works fine to say a cell phone, it outcalls immediately to my cell phone (and a million other numbers I've tried) and enters the digits a few seconds later into my ear. The client's pagers are all the same. You call the pager and it immediatly answers with the beep beep beep and then you can enter you phone number or something immediately. I have called each pager directly from a land line (same local area) from the system and they work great, I call the pager number it gives you the beeps and then you enter your telephone number, hand up and a few seconds later it appears on the pager. You can't leave a voice message on these pagers just digits.


I know I'm leaving out some special charater for pagers?
 
I go to the demark and monitor the outgoing trunk and listen to what is happening on the pager notification call. Do you put in a pause (Feature 7 8) between the number dialed and the Show number? On my personal pager I have set up Pager: 1800-xxx-xxxx Feat78 feat 78 1234 (the pager ID)
and Show:123(v.m. extension)
The key was to listen to what was actually happening and put in pauses where needed. JerryReeve
Communications Systems Int'l
com-sys.com
 
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