NAM - Newbie 3

[NetAdmin2004]

I have a NAM that we have found lying around at one of our companies and it doesn't seem to work, but I figured I would ask and try to find out what to do next.

I see there are 2 ports for phone in the bottom, I take it that those are for the "call-in" ports to the voicemail system????

I gues I may have a plethera of questions just because this is all new to me, but I believe our NAM is toast, but here are a few errors I get. Most of them are memory related because it only has 1 8MB 72-pin SIMM in it. What kind of memory is this?

I know these run on OS/2 but when it starts up I get memory errors about not loading memory

VOXB1 - VOXB3 - D/4x memory not detected


VOXB0 - Board type does not match configuration file

01 DVC boards installed
SYS0002: The system cannot find the file specified

0 file(s) copied


THE PROCESS iDENTIFICATION NUMBER IS 7.

fax0 2c4 unknown board type 0
fax1 2c8 unknown board type 0
fax2 2cc unknown baord type 0
fax3 2d0 unknown baord type 0
Total Channels: 0 TR114; 0 TR112/TR111MC; 0 TR200

The process Indetification number is 9.


At this point it just goes to a command prompt

c:\ACCESS2\RUNTIME]



THANK YOU FOR HELPING A NEWBIE OUT!!!!

 

[curlycord]

Yes the 2 ports hook up to 2 digital ports off the KSU.

You might want to try another memory stick or re-seat it.

 

[NetAdmin2004]

Okay, thanks.... What kind of memory do I need to try and find. Any old EDO 72pin SIMM? I tried a couple I had laying around, but no dice..... Thanks!

 

[mrpeabody]

D/4x memory not detected" may not be an error at all. My guess is check the HD, it may be bad.

 

[exsmogger]

The most common memory in older NAMs is IBM 71F7011 which appears to be 70ms w/parity. Since the NAM only has 8MB it is at best a R2, maybe R1. I'd also suspect the hard drive is toast as it is probably 8-10 years old. In my opinion the best course would be to send it out to have it repaired and upgraded to R4.1.

Brian Cox

http://www.jandjcommunications.com

 

[VencomRob]

Did it have any floppy disks attached to the cover?
If so, you can just drop in a new HD and restore the keycodes from the disk.

 

[NetAdmin2004]

No floppy disks are in the cover.... I wish they were because we do not have the software or anything at this point.

Is there a way I can order the software?

 

[VencomRob]

Do a search on eBay for NAM 4.1. There is a guy on there (name is something like bdop...) that sells the hard drives ready to go into most NAM's. You will need to tell him you have a Copper NAM. If you NAM says App Mod 2 on the top, tell him that too.

I have a 4.0.04c Copper NAM HD but not the NAM 2.

 

[NetAdmin2004]

Okay thank! I called him and we verified that my NAM is toast.

I have another couple questions if someone has some answers....

1) How do you log into another mailbox on a Nortel System?
Reason: I need to change the greetings on someone else's voice mailbox.

2) How do you unlock a voice mailbox? Everytime I enter the password to a certain mailbox, it says "Mailbox locked, contact admin."

 

[VencomRob]

1.You would need to know the password or see 2.

2.You need to reset the password in VM Mailbox admin.
Do F983 and login, press Mbox, press chng, enter mb#, press reset. This will default the mb password to 0000.
You will need to pick a new password when you login.

 

[NetAdmin2004]

Okay that worked, so now how do I access a different mailbox from my phone set to make Admin and Greeting changes for them?

Thanks!

 

[VencomRob]

Press other(left softkey) when you do F981.

 

[NetAdmin2004]

Okay! Great I got it....Thank you for your help!