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NAM Call Center software from Cintech is Alive & Well and still in business 1

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lvNortel

Vendor
Dec 8, 2012
298
US
I had a client with a NAM 4.1 who needed a simple Auto Answer feature. I thought that Cintech was out of business they provided Minuet and Symphony software for ACD and Call Center applications for the NAM

Well I found out that they were bought by Cincinnati Bell Technologies and they still provide the software and support and if you even have the Minuet Diskette they will still provide the key code that allows you to use it for free.

They said that they have so many systems still installed that that was the reason why they still provide full service and support. The NAM is a tank and I love the fact that it has 1000 mailboxes.

I thought I would let everyone know in case you need this software.

Here is the number I called for Cincinnati Bell Technologies 800-944-3901

"A phone is a phone and not a computer workstation".
 
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