Hi All,
I need to find how calls are being sent to my cell phone.
Over the last few days, I have started getting calls to my cell phone from our Avaya Aura 8.0 system. They keep happening when I am not in the office (24/7 company).
The first time it happened, it was dead air, then a couple beeps, then I heard on-hold music and hung up. My phone rung again a few seconds later. When I picked up, hold music.
The second time it happened, it was a customer that had called in to the office. They didn't tell me how they got to me. They just said they'd call back and hung up.
The third time it happened, I did not answer. After it stopped ringing, a second call came in a few seconds later. I also did not answer.
My EC500 is not turned on. My cell number is not programmed into the system Abbreviated Dialing list. I searched in our recording/stats system (Taske) but did not find my number anywhere.
I have no idea how these calls are getting sent to me. How can I figure this out?
I need to find how calls are being sent to my cell phone.
Over the last few days, I have started getting calls to my cell phone from our Avaya Aura 8.0 system. They keep happening when I am not in the office (24/7 company).
The first time it happened, it was dead air, then a couple beeps, then I heard on-hold music and hung up. My phone rung again a few seconds later. When I picked up, hold music.
The second time it happened, it was a customer that had called in to the office. They didn't tell me how they got to me. They just said they'd call back and hung up.
The third time it happened, I did not answer. After it stopped ringing, a second call came in a few seconds later. I also did not answer.
My EC500 is not turned on. My cell number is not programmed into the system Abbreviated Dialing list. I searched in our recording/stats system (Taske) but did not find my number anywhere.
I have no idea how these calls are getting sent to me. How can I figure this out?
