My mouse pad scroll function won't work

[NiceRing]

I have an HP Notebook G470 PC with Windows 7. I have lost the ability to scroll when i use the scroll bar function. this happens intermittently and is very aggravating. I use Synaptics and have checked all the settings and they look fine. Any Suggestions?
Thank You.

 

[DTracy]

Install a temporary conventional USB mouse and use it to remove and re-install the mouse pad drivers. See the device manager.

Dave.

 

[kjv1611]

... Are you unable to use the touchpad at all? If so, then you probably accidentally pressed the button (or key combination) to enable/disable your touchpad.

According to the manual found here:

http://www.lenovo.com/shop/americas/content/user_guides/g470_g570_g575_ug_en.pdf

Note:
You can enable/disable the touchpad using Fn+F6.

Have you tried checking that?



"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57

 

[NiceRing]

Thank you. Yes my touchpad works fine, just not the scroll bar. I do know how to enable/disable with the button above the mousepad.

I am using a wireless mouse now for the scroll function only but will try to work on the drivers....again.

 

[kjv1611]

If you can access the settings for your touchpad, driver-provided settings, then you may want to look at the palm-check settings, and you should also find settings related to scrolling. If the touchpad driver supports multitouch operations, then it could be that you need to use 2 fingers to scroll rather than one. I know one laptop I currently have is setup that way. It's nice at times, and annoying at others.

"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57