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My internal DVD drive is not showing up on the desktop ... 1

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babyb

Technical User
Jan 30, 2007
4
US
... and it was fine yesterday. I burned a cd using i-tunes and was going to burn another and no disk would show up! I have a Mac G4, OS X .3.9.
Please advise!
 
! - In finder go to Preferences (Finder menu) and make sure that Show CDs is checked. Insert the cd and see if it shows up. Also try a different cd in case the one that didn't show was defective.


2 - Insert cd and open Disk Utility (hard drive/Applications/Utilities). See if it shows up in left pane of window. If it does, click on it and on the Mount button at top of window if it's available. If the CD does not show up try clicking on the Hard drive in teh left pane and then clcik on teh Repair permissions button on the right pane. Then restart and see if it shows up.

Using OSX 10.3.9 on a G4
 
Babyb is still unable to see the DVD icon on desktop, any other ideas?
 
in disk utility, did you see the cd listed? If yes was the Mount button available?

We're not omniscient here, you have to provide information.

Using OSX 10.3.9 on a G4
 


I am stressed, so forgive my complete and utter stupidity.
It was not listed in disk utlity and therefore the mount button was grayed out.
I have repaired permissions, rebooted, shutdown, unplugged.
Under Finder/preferences the Show Cd was checked.

So any more suggestions would be helpful.

 
First - remember that you have to have a cd/dvd inserted for the recognition. Without that it won't show in disk utility.

Try sticking another cd/dvd into the drive - like software install one - just to see if you can get a mount. If you have your OSX cd/dvd handy try that. If it does not mount try turning the computer off with the cd in and then turn on. If still no luck go to hard drive/user/library/preferences and trash "com.apple.finder.plist". Restart.

If that doesn't mount try starting up from the osx disk it by holding down the c key while restarting. If you can't get it, it looks like your machine is not recognizing the drive. If you do get it, it would seem that you had a bad cd disk that you inserted - very rare.

If that the case in Finder go to apple menu/about the mac. in next window click on More Info. In next window click on ATA in the left pane. You should see a listing for your dvd/cd drive. If it's not there it's not being recognized. That could be a software problem or a hardware problem. You don't need a cd inserted for this.



Using OSX 10.3.9 on a G4
 
Ok, I have done everything from jmgalvin's last post.

this is strange- if I put a dvd and dvd only it does show up on the desktop. Under system profiler when i highlight the icon it reads:
write ability / read only / dvd-rom

It appears that my internal drive has lost the ability to recognize regular cds- even my OS cd won't boot up (when pressing c at start up)

Any more suggestions? My computer goes out the window soon.

thanks!
 
I assume you have a read/write cd - read only dvd drive in your machine. That would explain the the info you got in About.

I'm guessing that you probably have a software problem but can't figure how you'd get around the fact that your software install cd won't mount. Are you sure it's a cd and not dvd? On a g4 it can be either depending on age, but generally they shipped dvds when they put dvd read drives in the machines.

If your software install disk will mount you don't have to restart using the c key. you cna just double click on it and let it do the work. In that case you'd want to do an "archive and install" only reinstalling the basic system stuff. Check mac help ofr more about this.





Using OSX 10.3.9 on a G4
 
Try disk utility, change to the other tab (I forget what it is called) and tick the one under the one that is ticked on the right hand side. Something like read/write.
 
As you can read DVDs but not CDs I feel that it is likely that either the drive is faulty or the lens of the laser assembly that reads CDs is dirty.
If it is just dirt then using a CD/DVD drive cleaner may help, these can be brought from most electronics and Hi-Fi stores. If the drive is faulty then it looks as though you are going to need to buy a new drive.
 
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