My DID cannot be dialed from the outside world

[NateRD25]

I have an extension 8170 that works fine internally but when I dial 788-8170 I get a fast busy. I outted all phones with 8170 and dialed 788-8170 again which should go to a TELCO message but again I get a fast busy. I have other 817x extensions and they all can be reached by dialing 788-817x so it shouldnt be a routing issue. I also checked my IDC table and it is not there either. Here is the programming of the TN.

DES 136112
TN 024 1 04 14
TYPE 3903
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 7000
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR PRED MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 8170 0 MARP
CPND
NAME HOSPITALIST OFFICE
XPLN 18
DISPLAY_FMT FIRST,LAST
01 SCN 2340 0
CPND
NAME HOSPITALIST OFFICE
XPLN 18
DISPLAY_FMT FIRST,LAST
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24
25
26
27
28
29
30
31
Thanks

 

[cmawbey]

not sure if you guys use this but in the UK we have UDI in the CLS

cant see that in your TN

 

[RickyPone]

I would call your provider and have them check their database.

 

[NateRD25]

I dont have UDI in other phones that work though.

 

[cmawbey]

k,,,, worth a shot tho ....

 

[cmawbey]

why not do a trace of the incoming calls,, see if the number dialled is hitting your switch or not...

 

[NateRD25]

I am going to check with the TELCO to see if they did something with the routing.

 

[KCFLHRC]

If it's a PRI then turn on D-channel messaging and see if it is hitting your switch.

 

[janaya]

go to ld 49 and check your IDC tables. make sure someone in the past did not redirect the DID number to another set/DN.

 

[NateRD25]

I talked with the TELCO and for some reason that number was not ported to our system. They are going to make the change this afternoon. Thanks for the suggestions.