My Computer causes computer re-load

[sbudzynski]

Everytime I click My Computer the computer seems to reload. The user is using XP Home on a pretty old Compaq Presario. I ran antivirus software and checked everything I could think of (not much!) and cannot seem to troubleshoot this problem.

It also happens when I click recycle bin and my documents. It happens not only from the desktop but also the start menu. When I double click these icons the icons and start bar dissapear and then re-load much like when you first log on to the computer.

Thanks for your help!

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Steve Budzynski


"So, pass another round around for the kids. Who have nothing left to lose and for those souls old and sold out by the soles of my shoes"

 

[bcastner]

You are witnessing explorer.exe being restarted.
I suspect you need more RAM.

 

[stduc]

Does this look like a re-load (i.e explorer crashes - task bar disappears - then explorer re-starts and you have to re-open 'my computer' and start again) or a refresh (all open explorer windows refresh themselves, as does your desktop (as if you had pressed F5 in all windows at the same time)?

If the latter - this seems to be normal behaviour. It may be a memory issue as bcaster suggests? But in my experience it just happens from time to time and on some machines it seems to happen in patches. Some days frequently, then not for days!

 

[sbudzynski]

stduc - it happens the second way, my desktop seems to refresh itself..

hopefully this is just normal behavior that will correct itself because all day yesterday I could not get into my computer or other folders.

This computer has 256mb of ram plus the original 64mbs that we originally in the machine. I figured this would be ample since this computer is not going to be task intensive, mostly Word files, some internet, and iTunes for her ipod.

Let me know if you think this computer will need more ram, maybe I can increase the virtual memory or something.. I clearly do not know that much about computers (haha help me out guys)

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Steve Budzynski


"So, pass another round around for the kids. Who have nothing left to lose and for those souls old and sold out by the soles of my shoes"

 

[sbudzynski]

i increased the virtual memory to twice the actual memory and all seems well so far.

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Steve Budzynski


"So, pass another round around for the kids. Who have nothing left to lose and for those souls old and sold out by the soles of my shoes"