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My call center reporting master is not working

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atektalk

atektalk

IS-IT--Management
Feb 17, 2006
54
US
I have installed the Nortel Networks Call Center Reporting s/w is installed; i dont know how to configure it ? can anyone help me with this ?
I can logi n as the system manager, dont know where else to get help.

Please help.....
 
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I have the s/w on a cd but dont have any manual or info on the CD; is there an online resourse for the same ?
The system we have is a Modular ICS 6.1
 
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