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MWI settings on G3si w/T-1 QSIG integrations

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jtierney

Vendor
Sep 29, 2003
126
US
Just completed a migration from Octel Aria 250 to MM R2 SP4 MAS/MSS T-1 QSIG. This is an issue related to the "G3si" specifially, not R/Prologix/S8xxx(that I know of, having done 4 others of that type w/o issue)

Had to work with the integration specialist @ AVAYA on this one. When you attempt to change the station form to make LWC Reception: SPE (as set for Aria) and the MWI Served User Type: QSIG-MWI, the R13 Comm Mgr software will not let populate the field as per config notes 88003 for T1/QSIG.

Message says "Option not supported when field (LWC reception) set to non-blank"

Solution: Leave the MWI Served Use Type blank, but make sure SPE is on the first field. Lights will work, but there may be an issue with CC agents message lights not working.

JT
 
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