MWI on MM using 4610 phones

[harry1965]

using a new Ext # avaya 4610 phone off our MM system the phone gets the message and no VM light. This is a new DID 4xxx range we are using and our MM system, which is in another location with the same range 4xxx Ext # range.

 

[harry1965]

the system is not sending a MWI request to the station

 

[mojoputter]

Do you have all the VM information setup for that extension..?

When you type Disp Station XXXX and look at the 2nd page, is there VM information entered under MWI Served User Type:

 

[wpetilli]

Check your 'private unkownn numbering' table