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MWI Not working

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prflash

Technical User
Nov 29, 2005
338
US
Issue: MWI not working
Vmail: Avaya Aura Messaging
CM: 6.3

Scenario: Agent has a DiD extension which is a VDN that goes to a vector that will play a forced announcement that the call WILL be recorded. The vector then will "route" the call to the Agent login with coverage. In the Avaya Aura Messaging the mailbox has been configured as the VDN extension with 2 additional extensions added. The Agent login and the station extension. Lets say VDN 6611 Agent 5411 using station 2411. On the station form I have made the station lamp Ext field the VDN number. The Agent Login has a cover path that goes to Vmail. In the past when I have setup mailbox for VDN's and Hunt Groups you would have to put something in the AUDIX NAME field. In this case I cannot enter anything because there is no node-name established for Aura Messaging. Do I need to add that in the CM?





 
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