MWI issue with Yealink Cordless on UCX50

[atdjr123]

I don't know if this is the correct forum for this or not. I have a Yealink T26P and W52P cordless phones on a UCX50. I can get the MWI to work with the T26P desk but no MWI with the cordless. The MWI settings in the web interface are on but I believe these are strictly related to Vmail from the provider. Any suggestions would be greatly appreciated.

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[atdjr123]

Also I should add that MWI and Missed Call notification is enabled on the phone in user settings... The red indicator does not alert for either one..

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[theislandtech]

Let Me Google That For You
page 24 User Guide Yealink

 

[atdjr123]

Hey islandtech, I've been through the user guide and already have notification enabled, however it doesn't work on either cordless. I have two of them..

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[atdjr123]

Hey Islandtech, I figured out what the issue was. The voicemail has to first be synchronized with the system. To do this you must press and hold down 1 on the phone keypad. Option to enable voicemail will appear then scroll down to number. Input the characters to dial for voicemail(*97) then save. Phone will then synchronize with system and MWI is now enabled and working..

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow