MUVPN Connects buy Network is not available 1

[briansdell]

I am trying to setup the MUVPN on my firebox 700, I believe the basics are configured as the user can connect to the firebox and the connection monitor show the connection is passing secure data.
However I can't seem to get to any of my servers or network resources to show up. Watchguard Tech support has been well lacking. Does anyone have any idea why this is not working any help would be great.

thanks

Brian

 

[AlienEmpire]

I've seen this caused by a few things.

1. The policy should match on the client and the WG box. Meaning, if you're giving the user access to only one IP then the policy should reflect access to only that IP for the WG and the client. If the WG has access to a subnet and the client policy has access to only one IP it won't always work.
2. I had one WG that wouldn't work when it was configured in Drop-in mode. I changed it to Routed mode and all was well.
3. If you are configuring the policy manual, try using the generate policy option in WG instead.

 

[ashleym]

What OS are you using on your remote machine, servers, lan pc'c? What resources are you trying to see?

AM

 

[briansdell]

The remote computer is a Windows XP pro

The Servers are all Win2000

When I connect via PPTP everything works great I can browse the servers by name or IP and access both data and application.

However when I connect via the watch Guard client I get a secure tunnel however I can't browse my servers or use and of the apps.

Wins and DNS are working as demistrated via the PPTP connection but for some reason Wins and DNS is not passing to the client when connected via the watch guard client.

 

[ashleym]

What is the remote machine pointed to in terms of DNS. When you establish the tunnel, you should be able to ping servers by name accross the tunnel, if not then DNS is not working and this your problem. I have configured many of these and I can tell you from experience, get the DNS problems fixed and you will be fine. Point the remote machine to an internal DNS server behind the firebox and you should be ok.

AM

 

[briansdell]

Everyone thanks for the help I have figured out the problem!

In order for DNS and Wins to work right you have to set the virtual adapter to required when setting up the remote user. Once I did this it all started to work just fine.

Thanks Again for all the help

Brian