Mute port on Conversant

[maraxman]

Hello,

it happens on our Conversants (version 9), that all ports on particular Dialogic board are mute even if there is application running on the port. (on "sysmon" it can be seen).
It helps switch-off IVR from power . Do you have the same experience? Is it way to find out this problem? Any diagnostic tool? We find out this problem by chance, because everething looks fine in system.

Thanks

maraxman
T-Mobile Czech Republic

 

[GuzaPasha]

Could you check

status_vs at the time it happens again.

I had the same problem(but just once) all channels are in service, but when you call an extension, there is no answer.

Also chech report in the cvis_emnu if you have it,cos I am having v8.0.

Is there any database process, that runs sometimes and the database is not up?

Hope this helps

GuzaPasha

 

[maraxman]

Thanks, I'll try it next. But I'am afraid that my problem may be different, because in my case extension answers (hang-up) but you can hear nothing.



maraxman
T-Mobile Czech Republic