Mute Option for a 7911

[Planetmaker]

Hi can anyone suggest a mute option for a 7911??
Following a rollout, I have a user thats takes part in a conference call each week. He tries to use the hold button but ends up broadcasting the MOH.
The only option I can see is to remove the MOH for that user.
Or get him a 7941!

 

[pndscm]

Can the User use the 1/2 duplex speakerphone?? It is monitor only.

 

[Planetmaker]

Yes on the 7911 the monitor button works fine
Sorry about the delay - the alerts to replies doesn't seems to be working.

 

[pndscm]

Since it is Monitor only, can he use it instead of Hold to cut off his input?? I guess I'm not clear on the problem. You can probably put him in a Device Pool with no MOH or with a MOH file of silence.

 

[Iwontremember]

I wouldn't put him in his own Device Pool, but rather set him up his own Common Profile.

 

[Planetmaker]

Hold prevents both parties from hearing anything from each other by playing music or recorded silence.
A mute button lets the user mute their speech whilst being able to still hear the other party.
I think that I am maybe looking for a configurable softkey or something.

 

[DEADbyWEDNESDAY]

so the conference you participate in doesnt have a feature code you call dial to mute yourself.

our meeting place for example you can dial *6 and mute yourself @ the conference bridge level not at the device level. make sense?