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mute botton on 4622 SWIP phone won't work

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harry1965

harry1965

Technical User
Aug 28, 2014
28
US
my 4622SW IP phone has a mute botton which can not unmute I checked config and mute button enabled? is set to Y any suggestionn how to make this work>?
 
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Perhaps it's just broken, it's probably at least 10 years old and they don't last forever :)

 
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its on many phones in this location Is it a COS chang or can this be updated in Cha Sta data????
 
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I think you are talking about CM. There is a separate CM forum here.
 
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Also correct reporting of the issue in the first place helps, everything you posted suggested a single phone, not "many".
I would have saved myself some typing otherwise :)

 
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