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Music On Hold

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73vette

Technical User
Apr 16, 2002
54
US
Greetings,

Can anyone confirm whether Music or Message on Hold was available in BC 7.X and BC 9.X in Europe.

In the US we used a TSU-T board.

Thanks
 
Yes it was available in Europe both in BC7 and BC9.

Sound source connected to TSU-T or TMU in both releases.

//FICRI
 
Thank You,

Was it controled by ASPAC and usable of Grpup Hunt Queue's?
 
How was it connected on TMU? Which Pins?

Thanks
 
Music on hold is controled by ASPAC.
Music at Group Hunt Queue requires additional configuring.

<ASPAP:pARNUM=154&177;
APPLICATION SYSTEM PARAMETERS
PARNUM PARVAL
154 2
177 0

TMU:
Sound source wires are to be connected to 4A26 and 4A28 (lower front connector) for MOH1 or 4A18 and 4A20 if you use MOH2

TSU-T:
Sound source wires are to be connected to
2A26 and 2A28 Ind. no 1
2A18 and 2A20 Ind. no 2
2A10 and 2A12 Ind. no 3
all in upper front connector.

TSU-T boards and TMU boards may not be mixed in the same LIM

The MUSIC-ON-HOLD facility can be used in the following traffic cases:
Parked on INQUIRY.
Parked on CALL WAITING.
Parked on AUTOMATIC CALL-BACK. (A initiates automatic call-back to B. B has lifted the receiver while A is being called back).
Parked on CAMP-ON BUSY.
Parked by PABX operator.
Queued to internal group hunting group.
Queued to ACD group.

//FICRI
 
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