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Music on Hold on a Merlin 820 Plus

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crt4629373

Programmer
Nov 24, 2002
1
US
My customer wants music on hold on his Merlin 820 Plus. I plug in the music source but don't here anything on hold. Does this need to be programmed, and if so, what is the proceedure. If not, is the impedence of the music source important, read somewhere that it should be 8 ohms. Can someone help. Thanks, Robert Carter, CRT Communications
 
The following is from the Merlin Plus manual:

1 Enter administration mode.
The red lights go on next to Administer and Restrict.

2 Dial one of the following codes to set the volume you prefer:
> Dial *12 to turn off Music-on-Hold.
> Dial *13 to set the volume to low.
> Dial *14 to set the volume to medium.
> Dial *15 to set the volume to high.

3 Touch Administer. The console beeps twice.

4 Continue to administer the system, or leave administration mode.

I have written a quick reference for Merlin Plus systems. You can read it at:
Brian Cox
J & J Communications
brian@jandjcommunications.com
 
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