Music on hold - 2 sources 1

[mikeyb123]

Here's what I'm after....

I need to get 2 different music on holds to play depending on which line the call comes in.

Now I know that I can configure multiple music sources to play but how do I configure this for on hold?

It's a opt 11 with

CALL SERVER/MAIN CAB
VERSION 2121
RELEASE 4
ISSUE 00 T +

and symp 5

It's not getting any smarter out there. You have to come to terms with stupidity, and make it work for you.

 

[sandyml]

For calls that come into your Symposium, you can set up an Event Handler.

EVENT HANDLER
EVENT Call On Hold: GIVE MUSIC (specify route or variable)
END HANDLER

Put the event handler as the first command in your script.

 

[mikeyb123]

sweet.

It's not getting any smarter out there. You have to come to terms with stupidity, and make it work for you.