here is the master script. The reference i see says
where cdn
value 3700: execute dnis transfer script
value 3804: execute dnis transfer script
The dnis transfer script says
ROUTE CALL DEFAULT DN
The dfdn for both CDN'S is the same ???
/*MASTER SCRIPT
Customer: HCA Richmond
Script: Master_script
Modified by:
Phone:
Modified: September 4, 2007
Written: February 19, 2002
Author: ALVE Technology
Phone: (
Change History:
Mar 8, 2002: refomatted script
Feb 19, 2002: Moved the bulk of the original
Master Script to CBO_main
April 6, 2005: Modify CDN Values to match with appropriate IVR Script
Sept 4, 2007: Added CDN Values for Denver Migration
May 19, 2008 : Added Temp IVR Testing CDNs 2012,2013,5724,5725 for
testing of new IVR server. CDNs to be removed after
testing.
GLOBAL VARIABLES
DS_Dx_CDNs_gv VALUE= TYPE=CDN
DS_PreCert_CDNs_gv VALUE= TYPE=CDN
CBO_CDNs_gv VALUE= TYPE=CDN
CBO_dnis_gv VALUE= TYPE=DNIS
CBO_Division_cv VALUE=CAD TYPE=string
*/
GIVE RINGBACK
WAIT 2 /*lets DNIS catch up with the call*/
IF TRANSFERRED OR CONFERENCED THEN
WAIT 6
END IF /*Added by NOC on 07/01/02 to correct Call Transfer problem from Call Pilot*/
/* Set value of CBO_Division_cv */
IF (DNIS = 2844 OR DNIS = 2781 OR DNIS = 2803 OR DNIS = 3701 OR DNIS = 3760 OR DNIS = 3779 OR
DNIS = 3780 OR DNIS = 3876 OR DNIS = 3887 OR DNIS = 3891 OR DNIS = 3898) THEN
ASSIGN "MW" TO CBO_Division_cv
ELSE
IF (DNIS = 2562 OR DNIS = 2574 OR DNIS = 2760 OR DNIS = 2761 OR DNIS = 2770 OR DNIS = 2811 OR
DNIS = 2824 OR DNIS = 2825 OR DNIS = 2838 OR DNIS = 2852 OR DNIS = 2856 OR DNIS = 2857) THEN
ASSIGN "MT" TO CBO_Division_cv /*Added Denver Mountain "MT" String Variable*/
ELSE
ASSIGN "CAD" TO CBO_Division_cv
END IF
END IF
WHERE CDN EQUALS
VALUE 2486: EXECUTE SCRIPT DS_Dx_Mammo
VALUE 4536: EXECUTE SCRIPT CLID_Blocking
VALUE 2350: EXECUTE SCRIPT EP_CS_English_Agent_Script
VALUE 2351: EXECUTE SCRIPT EP_CS_Spanish_Agent_Script
VALUE 2352: EXECUTE SCRIPT EP_CS_Agency_Accts_Unit_Script
VALUE 2353: EXECUTE SCRIPT EP_CS_SAgency_Acts_Unit_Script
VALUE 2354: EXECUTE SCRIPT EP_CS_Attorney_Unit_Script
VALUE 2355: EXECUTE SCRIPT EP_CS_SAttorney_Unit_Script
VALUE 2356: EXECUTE SCRIPT EP_CS_High_Dollar_Unit_Script
VALUE 2357: EXECUTE SCRIPT EP_CS_SHigh_Dollar_Unit_Script
VALUE 2358: EXECUTE SCRIPT EP_CS_Insurance_Co_Unit_Script
VALUE 2359: EXECUTE SCRIPT EP_CS_SInsur_Co_Unit_Script
VALUE 2360: EXECUTE SCRIPT EP_CS_Provider_Unit_Script
VALUE 2361: EXECUTE SCRIPT EP_CS_SProvider_Unit_Script
VALUE 2362: EXECUTE SCRIPT EP_CS_Requests_Unit_Script
VALUE 2363: EXECUTE SCRIPT EP_CS_SRequests_Unit_Script
VALUE 2364: EXECUTE SCRIPT EP_CS_Credit_Bal_Unit_Script
VALUE 2365: EXECUTE SCRIPT EP_CS_SCredit_Bal_Unit_Script
VALUE 2488: EXECUTE SCRIPT Uninsured_Charity_Unit_Script
VALUE 5998: EXECUTE SCRIPT Richmond_Market_Toll_Free
VALUE 2781: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2801: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2805: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2803: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3803: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3800: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3801: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3802: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3804: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3805: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2844: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3781: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3782: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3783: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3784: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3785: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3900: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3786: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3787: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3788: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 4300: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3700: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 4600: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 4700: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2781: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2803: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3701: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3760: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3779: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3780: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3887: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3891: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3876: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 3898: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2562: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2574: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2760: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2761: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2770: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2811: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2824: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2825: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2838: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2852: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2856: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 2857: EXECUTE SCRIPT DNIS_Transfer_Script
VALUE 6503: EXECUTE SCRIPT IVRTestScript
VALUE 2565: EXECUTE SCRIPT EP_CS_ARTIVA_Legacy_Script
VALUE 4993: EXECUTE SCRIPT EP_CS_ARTIVA_Legacy_Script
VALUE 6661: EXECUTE SCRIPT Pricing_Estimates_Script
VALUE 3789: EXECUTE SCRIPT Compute_Theft_Info_Script
VALUE 2442: EXECUTE SCRIPT IT_Help_Desk_Script
VALUE 7777: EXECUTE SCRIPT TEST_Script
VALUE 2012: EXECUTE SCRIPT EP_English_Test
VALUE 5724: EXECUTE SCRIPT DNIS_TRANSFER_SCRIPT
VALUE 2013: EXECUTE SCRIPT EP_Spanish2_Test
VALUE 5725: EXECUTE SCRIPT DNIS_TRANSFER_SCRIPT
END WHERE
IF CDN = DS_CDNs_gv THEN
EXECUTE SCRIPT DS_Dx_Mammo
END IF
IF CDN=DS_PreCert_CDNs_gv THEN
EXECUTE SCRIPT DS_PreCert
END IF
WHERE DNIS EQUALS
VALUE CBO_dnis_gv: EXECUTE SCRIPT CBO_main
DEFAULT: EXECUTE SCRIPT CBO_main
END WHERE
EXECUTE SCRIPT CBO_english
