MUP.SYS & KMODE EXCEPTION

[Xeroid]

Hi guys,
Yes I have searched the FAQ's and doesn't help with my problem.
This is on a new Tosh TE2100 laptop loaded with W2000 from the supplied image CD Rom. Able to boot up (in most cases ) but especially if it goes into screensaver mode or just after sitting with desktop up the BSOD appears with the message:

STOP: 0x0000001C <0xC0000005,0xBFE93D16,0x00000000,0x00000000>
ADDRESS BFE93D16 base at BFE93000 date stamp 3e25bc59 MUP.SYS
KMODE_EXCEPTION NOT_HANDLED
Beginning dump of physical memory
Dumping physical memory to disk <SECS COUNT>
It then reboots after 100 seconds.

I have searched on MUP.SYS, KMODE etc but none of the examples seem to fit my problem.
Disable MUP.SYS is not recognised by CMD in DOS safe mode.
BIOS has no PnP or ESCD options to change.
There has been no HW upgrade and as it is an image CDRom rather than a W2000 install disk it gives limited options to repair the OS.

Any suggestions ?? ... please !!

 

[pudda]

http://www.computing.net/windows2000/wwwboard/forum/41160.html

The test continues...

 

[Xeroid]

Nah, been there, done that, sorry.
It ain't XP, it's w2k
Disable MUP does not work, see above.
There has been no hardware upgrade/ change, original config laptop. ( New )
There is no recovery console available.
Any more suggestions ?
I've searched the

http://www pretty

thoroughly as well as this forum without finding an answer that works.

Currently I have reimaged the whole laptop so hopefully it will be gone when I'm done but based on some of the postings I've seen it has a tendency to re-appear so it's fingers crossed for the time being.

In the immortal words of Arnie &quot; I'll be back &quot;

 

[Xeroid]

I'm back !!

Conclusion:
After reimaging the laptop the problem has dissappeared completely so sorry I am unable to shed any more light on a possible cause/cure for this particular scenario.

A possiblity may have been in the original sw load because I had another TE2100 that had problems recognising various MS files , .doc, xls, Outlook hiccups etc. Reimaging that also fixed it. Oh well, that's computers for you ..!!

 

[SESaskDFC]

Howdy:

Just for future reference, the error is usually caused by bad device drivers (99 times out of 100).. The exception is the Backdoor.NTHack virus.

Murray

 

[FinnfromSydney]

This may help some of you. I was getting the KMODE EXCEPTION on shutdown every time I renamed my laptop, then a consistency check would run, then after a restart all was fine again - until the next time the laptop was renamed.

The solution was to remove the following registry key...
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Mup\ DisableDFS=dword:00000001

It may be enough to change the value - the above value was disabling DFS Support. As soon as that key was removed from the registry the laptop could be renamed without any errors.