Multiple users - printer permissions.

[Tadh]

I'm hoping someone can help me here and that I can explain this clearly enough. Our library has received Gateway machines through the Gates foundation. They are running Windows NT4 workstation (not a member of domain) and user mandatory profiles.

If I install a printer (local)to the workstation as administrator, I can use it fine. But as a regular user I can see it and I can print to it but nothing happens (printer does not physically print). I do not get an error message nor is anything written to the event log.

I have checked permissions on the printer and directories as well.

Is there another location I should be checking to ensure these regular users have access to the printer?

 

[DuncanSturgeon]

I would check the service pack level, and the spooler service status.

Try giving the user local administrative rights to the workstation to see if makes any difference, that way you will be able to find out if it is a rights issue.

** Remember to remove the administrative rights from the user after your testing **

 

[Voyager1]

Given that the printer is shared (otherwise users wouldn't be able to see it), your problem is probably permissions. Look into the share permissions, and make sure the "Everyone" group has "Print" permission. If you just grant permission to the "Users" group, they would have to authenticate on the printer host. "Everyone" will include un-authenticated users.

Hope this helps... X-) Bill
CNE, MCSE, CCNA, CCA, MCT, CCI

"I'd much rather be lucky than good"