Multiple times Event 995 1

[bubbad]

We have a Norstar MICS with 6.1 software and ACD Cinphony II. For several days Event 995 has been logged in the System Test Log. Yesterday, business was closed, however event message appeared 50 times from about 3:39pm until about today 6/1/04 at 1:50am and multiple times at 4:32 am. I have alarm and event manual but these codes are not listed in the one I have. Can anyone shed some light on this subject for me?

Thanks so much!

 

[rconn]

My information shows EVT995 as follows:
995: G_LOSS_PLAN_ERROR P4 'B' TestLog
995: | CAUSE:
995: | The Global Loss Plan engine encountered an error.
995: | First parameter = Loss Plan Error code. Remaining
995: | parameters are dependent on the error code.
995: | ENVIRONMENT:
995: | This can occur in any product which supports Market Profiles.
995: | HUMAN ACTION:
995: | The customer should report the problem, including all
995: | of the information that accompanies the event in the log.
995: | Designers should see unit glb_lss_defs for interpretation
995: | of the error codes and other parameters.


I have had that event a few times myself along with some other events I am attempting to figure out. I use a CICs 6.1 with CP100 1.5

Rob