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Multiple TAFAS calls answered on a phone other than one programmed as a sub-attendant?

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jonmyk

Technical User
Oct 13, 2010
130
US
I don't think it is possible to answer a TAFAS call on a set, put it on hold and answer another TAFAS call unless that set is programmed as a sub-attendant and you have the initial call in a hold slot.
I am not sure and have a customer asking me if it's possible to answer a TAFAS call on a M/R appearance of the set on a regular set, put it on hold and then pick up another TAFAS call on another M/R appearance of the set. They are getting a busy when they try it. I assume as stated above because the set is not programmed as as sub-attendant.

Can anyone confirm for me?

Thanks,
Jon

"The only problem with common sense is that it's not that common
 
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