IE 8 was pre-loaded on my XP Pro (SP3) computer bought slightly more than a year ago. Apparently IE8 ran long enough for me to download Firefox. Since then I had not tried to open it until recently. However, I noticed from the beginning that Help files were not available in many programs but since I rarely used them, didn't worry about it. Recently I installed some new software on two computers. On the newer, with IE8, it apparently installed satisfactorily but would not open. (On the older, with IE6, it opened with no problem.) I then tried to open IE8 and it would not open. The same message for both IE8 and the new software - IE has encountered a problem and needs to close. I studied procedures from Microsoft for uninstalling IE8, but when I went to do so, discovered that it must have been installed before almost everything else on the computer thus I hesitated to continue. Presumably there is no earlier version on the computer. I don't care about using IE8 but would like to have help files available and be able to install the new software I bought. I also find that clicking on links in some sites or trying to send an error report to Microsoft does not work. The computer manufacturer has not been helpful in responding to queries and discontinued email support for the model some months ago. Any help as to how I can get a functioning IE6 for programse that need it would be greatly appreciated.
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Multiple problems with IE8 in XP Pro
- Thread starter tranbok
- Start date
You might want to try downloading IE7 & saving it to Desktop or any place else. I'm assuming you're using Firefox as your default browser. If so, uninstall IE8 using Revo (advanced setting). If you have any favorites in IE8, save them 1st so you can copy them over after installing IE7. You must realize that you're downgrading it & IE9 is out. You may want to try updating your system to that version first to see if that resolves the issue.
Bob
Bob
LilBob,
last time I checked, there is no IE9 for XP! ;-)
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
last time I checked, there is no IE9 for XP! ;-)
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
- Thread starter
- #4
Thank you for your reply. I am using Firefox. I have never seen mention of Revo. What and where is that? IE 8 is not listed in the Add/Remove programs list and I do not know if it was installed before or after SP3 for XP. I had to use special procedures from Microsoft to get to the point where I might be able to uninstall it. I cannot find a download for IE7 and in fact what I've read implies that it is very similar to IE8. The only thing I found was a download for IE6 SP1. I do not know if that is a late enough version or a complete program (not just an add-on). Can you answer those questions for me. Thank you.
a two minute Google search:
IE7
Revo Uninstaller (Trial should do)
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
IE7
Revo Uninstaller (Trial should do)
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
Is the help and support service running?
Start > Run > services.msc > Help and Support
Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.
Start > Run > services.msc > Help and Support
Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.
- Thread starter
- #7
When SP3 was first released, it was about the same time as IE 8. There was a problem with some of the first IE 8 installs. The "cure" at that time, was to roll-back to SP2, fix IE8, and then reload SP3. I don't know if you can still do this on yours. First find out if you can even get a stand-alone copy of the SP3 upgrade. If you can't get that anymore - I don't know what to recommend!
Here it is:
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
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