Multiple PKM 48 unit help

[Bebbo2]

Can any one help me set up multiple pkm units. I have added another one to a working one and the system cannot view the additional 48 keys, is there some system changes that need to be done on the sx2000 for it to work.

thanks

 

[kwbMitel]

You need to choose the DUAl 48 BTN PKM device type in the Auxilliary device field.



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If we don't take care of the customer, Maybe they'll stop bugging us.

 

[Bebbo2]

Thanks i have put dual pkm on the DNI part of the system and this seemed to work ok.

I now have another problem, on 2 of the phones this works fine but i have 2 others which keep rebooting them selves when linked to the dual pkm. All are setup the same.

The phone reboot seems to occur when a phone call is made or recieved and non of the buttoms on the pkm work.

Any Ideas?

 

[Mitel100]

Dual PKMs are only supported on Revision H.1 (or later) sets that are running firmware Boot 9.3 and Main 9.4 or higher.

If these are not met the phones will reboot