Multiple Message Waiting Indicators on 1 set 2

[LittleGremlins]

I have one group of agents that require multiple mailboxes (4), however, they need to see on their agent telephone sets (2616s) if there is a message in any one of the mailboxes.

I am going to setup Remote Notification to 4 different SCN appearances on their phone and label each accordingly, however, I was wondering if there was a more efficient way to do this?

Meridian Mail r13

Thanks

 

[kristiandg]

If you've got rel 24 or higher (maybe 23 has it), you can use XMWK keys and each key can represent a different extension's mailbox.

The only catch is that the system requires that you also have an appearance of that DN on your phone as well. I usually hide it on a false Add-on module and make them Non-Ringing keys.

Hope this helps...

Kris

 

[LittleGremlins]

Thank you for the tip. This worked great.

Thanks again!

 

[kristiandg]

Anytime....

Kris